Added Thailand local display telemarketing voice line
Local number display,降低跨文化沟通门槛
随着中国 — 东盟贸易、Cross-border e-commerce、The overseas expansion of games and short videos continues to grow,Thailand has become the first stop for many companies to enter Southeast Asia.。However,Incoming calls from overseas numbers are often regarded as strange or suspicious calls by users in Thailand.,The connection rate is low;Personal SMS channels are difficult to carry enterprise-level transaction messages。Sola’s new Thai business line this time,Through direct connection with local operators in Thailand,Assign Thai DID direct dial numbers to corporate customers (including Bangkok 02 Area code and prefecture code segments),Agents can log into a web dialer or softphone from anywhere in the world,It will be displayed as a local number to Thai users.。
The product supports linking Thai calling numbers to a business's existing PBX、Call center platform、CRM system docking,Thailand telemarketing lines,Telemarketing SMS,Numbers can be flexibly opened and recycled based on business volume,No need to deploy local hardware。
A2P SMS directly connects to three major operators,送达率可追踪
在短信侧,New business line covering AIS、TrueMove H、dtac 三大泰国移动运营商的 A2P 专线通道,支持长短信拼接、泰文 Unicode 字符集、自定义签名报备以及 REST / SMPP 接口。企业客户可通过 API 自动下发订单通知、物流提醒、预约回执与 OTP 动态验证码,并在后台查看实时送达状态与失败原因。
产品负责人 表示:”很多出海团队第一次进入东南亚时才发现,普通国际线路的接通率和短信送达率远远达不到业务要求。我们新增泰国这条产品线的初衷,是把过去只有大型跨国企业才能拿到的运营商级通道,以云服务的方式开放给中型客户 —— 按用量付费,当天开通,按业务节奏伸缩。”
合规能力内置
泰国对商业通信有明确的监管框架,由国家广播电视和电信委员会(NBTC)负责监管,并对未经请求的商业信息、个人数据保护(PDPA)有相应要求。索拉 表示,新增业务线在设计阶段即把合规能力写入产品:交易类短信与推广类短信分通道处理、支持退订关键词即时生效、提供发送方签名报备所需的资质文档,并对异常外呼与短信流量做实时告警,帮助客户在泰国通信与数据保护法规框架内长期稳定运营。
据介绍,服务初期即已接入首批来自跨境电商、在线教育、游戏出海与 BPO 客服外包行业的客户,平均开通周期在一个工作日以内。