New UK telemarketing line added,International VOS electronic sales system,voice line
Doing corporate communications in Europe,There are few countries like the UK,Write the rules of telemarketing in such detail。Telephone preference list from 1999 Started operation in year,Any UK resident can register to say no to marketing calls for free;PECR (Privacy and Electronic Communications Regulations) on marketing text messages、The email has clear consent requirements;GDPR fine issued by ICO (Information Commissioner’s Office),Amounts often amount to seven figures in pounds。 Solar has recently officially launched its UK-directed electronic sales line products.,Delivered in London、Manchester、birmingham、leeds、Glasgow local DID number,Equipped with outbound call voice system、Cloud calling platform and enterprise bulk text messaging platform。This route was designed from the beginning to “UK compliance thresholds” Go。 Why are Chinese teams in the UK prone to overturning communications? The UK is the first stop for Chinese companies to enter Europe - London is the largest financial center in Europe,It's also a game、SaaS、Fintech、The bridgehead for new energy vehicles to go overseas in Europe。BYD、Ningde era、miHoYo、ByteDance has set up its European headquarters in London。But the compliance threshold of the communication layer,It is often the first place where Chinese teams step into pitfalls.。 The three most typical questions: One is to make outbound calls without checking the TPS list.。 TPS 名单是公开可查的,英国企业外呼前必须比对。中国团队刚进入市场时不知道这个机制,一天打几百通,其中几十通打到 TPS 登记用户,被投诉到 ICO,罚款起步就是上万英镑。 二是主叫号码显示成国际号。 英国用户对陌生国际号码的警惕性极高,+86 或 +00 开头的来电接通率不到 5%。客户就算愿意回拨,也不知道该打回哪里。 三是营销短信没有明确退订。 PECR 要求每一条营销短信末尾必须包含 STOP 退订指令,发送方身份必须清晰披露。很多中国团队图省事,用国际短信网关直接发,没有签名、没有退订,被运营商拦截是常态。 网络语音线路直连英国四大运营商 据 索拉披露,新上线的英国电销线路已与 BT、Vodafone UK、O2、EE、Three UK…